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Annual Report 1999-2000
(in PDF format)
Forward (44kb)
The Consumer Council (189kb)
Fostering Competition and a Fair Marketplace (56kb)
Monitoring Trade Practices (274kb)
Lobbying for Better Consumer Protection (347kb)
Resolving Disputes between Consumers and Businesses (56kb)
Improving Product Quality and Safety (57kb)
Collecting Market Informaiton on Goods and Services (248kb)
Disseminating Consumer Information (206kb)
Empowering Consumers through Education (307kb)
Working with Other Parties to Promote Consumer Interests (40kb)
Promoting Sustainable Consumption (193kb)
The Past 25 years in pictures (833kb)
Appendices (1608kb)
Report of the Consumer Legal Action Fund (607kb)
Full
English version (4480kb)